UK Standard Delivery (Next Working Day)
Our UK Standard delivery service is UK Mail next working day (tracked). Our dispatch cut off is 4pm all orders after 4pm will be dispatched the following working day. If you do not receive your item within 1 working day please contact our customer service team straight away.
Local Delivery (3-5 Working Days)
If you live in the North East we can deliver large heavy goods such as worktops & sheet material for just £9.99. Please supply us with your telephone number and we will contact you to arrange a delivery date. Delivery time depends on your location.
This delivery option is for customers outside of the North East who require large & heavy goods such as tiles & laminate flooring. Pallet delivery starts at £39.99 for a 48 hour service (Next Day also available) Telephone number must be supplied to organise delivery.
Damaged or Faulty Orders: Maxwells DIY will replace your item and take responsibility for the return of faulty or damaged items
Unwanted or Mistaken Orders: The customer is responsible for the return of orders placed by mistake, Maxwells DIY will not refund postage charges for orders placed by mistake. Orders shall be refunded once the item has been returned to us in its original condition.
Please contact us for more information about our Payment and Security details.