Plastic Cladding Gloss White 2.7m²

Named Day Delivery:

• This is a Monday to Friday delivery service 
• Deliveries will take place between 9am and 7:30pm 
• We cannot provide a delivery time prior to the delivery day
• Dispatch cut off is 2pm, orders will be dispatched 1 working day before your chosen delivery date
• We do not process orders on Saturday or Sunday 
  
• Orders processed on a bank holiday will be delivered on the second following working day
  
• A text message or email may be sent with full tracking information however, this is not guaranteed
• Deliveries do not require a signature and can be left in a safe location or with a neighbour
  
• All items specified to be left in a safe location are at the buyer's discretion

Economy Delivery:

• This is a Monday to Friday delivery service
• Orders can take up to 4 working days to receive
• We do not process orders on Saturday or Sunday
• Tracking information is available for this service
• A text message or email may be sent with full tracking information however, this is not guaranteed
• Deliveries do not require a signature and can be left in a safe location or with a neighbour
• All items specified to be left in a safe location are at the buyer's discretion

Bulk Delivery:

• Courier may vary depending on the number of items
• Order must be placed before 12 pm to guarantee delivery
• Bulk deliveries must have a signature at the delivery address
• Orders which cannot be delivered due to no available consignees will be charged for re-delivery
  
• This is a kerbside delivery only
• We require a telephone number for this service

Local Delivery 3-5 Working Days:

• North East Postcodes only (NE, SR, DH, DL, TS)
• Flat rate of £10
• Free over £200
• Email will be sent to confirm delivery date
• Delivery time depends on your location in the North East

Returns:

Unwanted items

• All items (including accessories) will need to be returned for full inspection before a refund can be provided, the original delivery cost will not be returned
• We will not cover the cost of returning the item to any Maxwells DIY store or warehouse 
• We can arrange collection from your address for a fee, prices may vary depending on the item 
• Partial or damaged item returns that are not fit for resale will receive a partial refund
• They must be returned within 30 days
• Special orders items are subject to 20% restocking charge
• If the order has been refused or cancelled after dispatch, the delivery charge paid will not be refunded 

Electrical Faults

• Products must be returned for testing before refunds or replacements can be provided
• All accessories must be returned for so they may be sent to the manufacturer
• This must take place within the given manufacture guarantee time

Damaged or incorrect items

• Maxwells DIY will provide a full/partial refund or replace items
• Proof of damage or incorrect items (a photo of the items) must be provided within 30 days of receiving the item before action can be taken
• Incorrect items must be returned before a refund can be provided, alternatively we can arrange for a doorstep swap, however, a signature is required and this service will not be attempted more than once

Credit/Debit Card

We accept all the major credit/debit cards online. Please note we cannot take credit/debit card orders over the telephone due to security reasons. 

Paypal

Online customers can also pay by Paypal. Just look for the Paypal option during the check out phase. Please note that Paypal will not supply us with your telephone number which we may need to contact you regarding your order. Please remember to leave your telephone number in the notes section during checkout. 

BACS

We also accept BACS payments or bank transfers, please contact 0191 5871708 for more information.